Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since you have received your order, unfortunately we can’t offer you a refund or exchange.

CUSTOM JERSEYS ARE NON-RETURNABLE

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@proimageamerica.com.

Clearance and sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
If you need to exchange it for the same item, send us an email at service@proimageamerica.com and send your item to: Attn: Online Sales, 8011 34th Ave S, STE C38, Bloomington Minnesota US 55425.

Shipping
To return your product, you should mail your product to: Pro Image America, Attn: Online Sales, 8011 34th Ave S, STE C38, Bloomington Minnesota US 55425

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should use a trackable shipping service or purchase shipping insurance. We don’t guarantee that we will receive your returned item and cannot be held responsible for lost or damaged items sent to us by the customer.